Customer support
At Sensei Game Casino, providing top-notch support to players is a priority. Whether you have a simple question or need assistance with a more complex issue, Sensei Game Casino offers multiple support channels to ensure you get the help you need quickly and efficiently.
Email Support
For players who prefer written communication, Sensei Game Casino offers a dedicated email support service. The support team is eager to assist with any queries or issues you may have. Simply send an email to support@senseigame.help, and an agent will respond promptly.
G.O.A.T Chat & Phone Support
For immediate assistance, Sensei Game Casino provides live chat and phone support options. The live chat feature can be accessed by clicking the chat icon in the bottom right corner of the website. This allows you to connect with a support agent in real-time to resolve your issues quickly.
For those who prefer speaking directly with a support representative, toll-free phone support is available in several regions:
- Australia Toll-Free: +61 1800 312 952
- Canada Toll-Free: +1 778-653-3683
- New Zealand Toll-Free: +64 800 005 369
- International Toll-Free: +1 888-308-4479
These options ensure that players from various locations can receive prompt and effective support whenever needed.
Frequently Asked Questions (FAQ)
Sensei Game Casino also provides a comprehensive FAQ section that addresses a wide range of common queries. This is a great resource for players looking for quick answers to questions about account management, payments, bonuses, and more. To access the FAQ page, simply click on the link provided on the casino’s website.
While Sensei Game Casino does not offer currency exchange services, it provides an in-game currency conversion feature that allows players to place bets in cryptocurrency on games that don’t typically support crypto.
If you’ve forgotten your password, you can easily reset it by following a few simple steps. Visit the login page, click on the “Forgot Password” link, and follow the instructions provided in the email you receive.
Withdrawals are allowed once you have met the necessary wagering requirements and the minimum withdrawal amount specific to your chosen payment method.
Withdrawal times typically range from 1 to 5 business days, depending on the method chosen and various other factors.
Document uploads may be required for identity verification, address confirmation, age verification, and compliance with legal requirements. This process helps protect your account and ensures that all gaming activities are secure and fair.
Responsible Gambling Support
Sensei Game Casino is committed to promoting responsible gambling. Players who feel that their gaming habits are becoming problematic can take advantage of several tools and resources offered by the casino, such as setting personal limits, initiating cooling-off periods, or opting for self-exclusion. Detailed information about responsible gambling can be found on the casino’s dedicated page.
Is My Information Secure?
Security is a top priority at Sensei Game Casino. The casino employs advanced encryption techniques to ensure that all player information is kept confidential and secure. For more details on how your data is protected, refer to the casino’s Privacy Policy.
